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Approvals

The approvals queue in Pilotie: where emails and other risky steps wait until a person says OK, for the helper and for any AI you connect.

Updated 18 October 2026 · View as Markdown

Emails to your customers and other risky actions wait in Approvals until you say OK.

  • You see exactly what will happen.
  • You can edit it, then approve.
  • Only a person decides an approval.
  • Every step lands in the audit trail.

Examples#

An email with an invoice, a message to a client about a moved booking, a publish of a website, a purchase order. Each waits for you.

For an outside AI#

The approval tool has a queue: what is new, one approval whole, history, mark as read and withdraw. Asking and deciding are separate steps, and only a person decides. See the reference.